Privacy Policy

Introduction

7c776 is committed to protecting the privacy of all users who access our online casino and sports betting platform. This Privacy Policy describes the types of personal information we collect, how that information is used, how it is stored and protected, and the rights available to you as a user of our services.

By registering an account or continuing to use 7c776's platform, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you have any objections to the way your data is handled, please contact our support team before continuing to use our services. This platform is intended for adults aged 21 and above only.

Information We Collect

We collect personal information in several ways depending on how you interact with our platform. The categories of data we may collect include the following:

Personal Identification Data

• Full name, date of birth, and nationality used to verify your identity during registration.
• Valid government-issued identification document number and copy, used for KYC verification purposes.
• Residential address, including city, district, and postal code within Bangladesh.
• Email address and mobile phone number for account communication and two-factor authentication.

Financial and Transaction Data

• Payment method details including bKash account numbers, Nagad mobile wallet IDs, Rocket account references, and Upay account information used for deposits and withdrawals.
• Transaction history including deposit amounts, withdrawal requests, bonus usage, and game results.
• Bank account details where applicable, such as Dutch-Bangla Bank, City Bank, BRAC Bank, or other local financial institutions used for fund transfers.

Technical and Usage Data

• IP address, device type, operating system version, and browser type collected at the time of each login session.
• Pages visited, games played, betting patterns, session duration, and interaction logs used for service improvement and responsible gaming monitoring.
• Cookie data and local storage identifiers used to maintain session continuity and improve site performance.

How We Use Your Information

7c776 uses the personal data we collect strictly for the purposes listed below. We do not sell, rent, or trade your personal information to any third party for marketing purposes.

• To verify your identity in compliance with KYC requirements and to confirm that you meet the minimum age requirement of 21 years.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfer methods accurately and securely.
• To deliver customer support, respond to account queries, handle dispute resolutions, and provide transactional notifications.
• To detect and prevent fraudulent activity, money laundering, unauthorized access, and other security threats to your account and our platform.
• To monitor gaming behaviour and provide responsible gaming tools including session limits, spending alerts, and self-exclusion options where requested.
• To improve our platform's features, game offerings, payment options, and overall user experience based on aggregated and anonymised usage analytics.

Sharing Your Information

7c776 may share your personal data with trusted third parties only in the following limited circumstances:

• Payment processors and mobile financial service providers such as bKash, Nagad, and Rocket, solely for the purpose of completing your requested financial transactions.
• Game platform providers and software suppliers whose games are featured on our platform, where necessary to fulfil gameplay functionality and audit game outcomes.
• Regulatory or law enforcement authorities when we are legally obligated to disclose certain information, such as in response to a lawful court order or official investigation.

In all other cases, your personal data remains strictly within 7c776 and will not be disclosed to any outside party without your explicit consent.

Cookies and Tracking Technologies

7c776 uses cookies and similar tracking technologies to maintain your logged-in session, remember your preferences, and collect anonymous analytics about how our platform is used. Cookies are small data files stored on your device when you visit our site. They help us keep you signed in between sessions and allow us to understand which parts of our platform are most popular among players in Bangladesh.

Most browsers allow you to disable cookies through their settings. However, please be aware that disabling cookies may affect your ability to use certain features of our platform, including staying logged in. By continuing to use 7c776, you consent to our use of cookies as described in this policy.

Data Security

We take the security of your personal information seriously. 7c776 implements industry-standard technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our platform uses SSL encryption across all pages and connections to ensure that data transmitted between your device and our servers remains private and secure.

Access to your personal data within our organisation is strictly limited to authorised personnel who require it in order to perform their duties. We conduct regular security reviews and keep our systems updated to guard against emerging threats. While we make every effort to protect your information, no method of data transmission or storage is completely infallible, and we encourage you to use a strong and unique password for your 7c776 account.

Data Retention

7c776 retains your personal data for as long as your account remains active or as long as required by applicable regulations and internal compliance procedures. When you close your account or request deletion of your data, we will remove your personal information from our active systems within a reasonable timeframe, subject to any legal obligations requiring us to retain certain records — for example, financial transaction records may be retained for a defined statutory period. Anonymised analytics data that cannot be linked back to any individual may be retained indefinitely for platform development purposes.

Your Rights

As a user of 7c776's platform, you have a number of rights in relation to the personal data we hold about you. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: Subject to applicable legal requirements, you may request that we delete your personal data from our systems.
• Right to Restriction: You may ask us to restrict the processing of your personal data under certain circumstances, such as while a data accuracy dispute is being resolved.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing performed prior to withdrawal.

We aim to respond to all data rights requests within 30 days of receipt. In cases of complexity or high volume, we may extend this period by a further 30 days and will notify you accordingly.

Third-Party Services and Links

Our platform integrates with third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi for the delivery of gaming content. These providers operate under their own data governance frameworks. When you interact with a game powered by one of these providers, limited technical data (such as your session token and bet amounts) is shared with the provider solely to facilitate gameplay.

7c776 does not control the data practices of these third-party providers and accepts no responsibility for their privacy policies or how they handle any data shared with them under the minimum necessary scope described above. We recommend reviewing the privacy policies of any third-party service you interact with through our platform.

Changes to This Privacy Policy

7c776 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our operational practices, applicable laws, or platform features. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via the email address registered to your account.

Your continued use of the 7c776 platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 7c776 handles your personal data, please do not hesitate to reach our support team. We are committed to addressing your privacy concerns promptly and transparently.

You can reach us at: [email protected] — our team operates 24/7 and typically responds within one business day.